Privacy policy

Central Texas Holistic Care PLLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, receiving healthcare-related information, scheduling appointments, completing forms, or communicating with our office.

This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.

Information We Collect

We may collect the following information:

Name

Email address

Phone number

Mailing address

Information submitted through online forms

Appointment requests and scheduling information

Communications between you and our office

Website usage information collected through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

Respond to inquiries and requests

Schedule and confirm appointments

Provide healthcare-related information and services

Send appointment reminders

Send text messages when consent has been provided

Improve our website and services

Maintain business and operational records

Comply with legal and regulatory obligations

Text Messaging Communications

If you opt in to receive text messages from Central Texas Holistic Care PLLC, we may send:

Appointment reminders

Scheduling updates

Follow-up communications

Important service-related notifications

Promotional messages only when you have provided consent

Message frequency may vary. Message and data rates may apply.

You may opt out of text messaging at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Mobile Information Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

Information Protection

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.

You may modify your browser settings to refuse cookies; however, some website features may not function properly.

Healthcare Information

Any healthcare information collected is handled in accordance with applicable federal and state laws. If required by law, additional patient privacy notices may be provided separately.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the ability to request access to or correction of certain information.

To make a request, please contact us using the information below.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Central Texas Holistic Care PLLC

Email: [email protected]

Phone: +1 254-987-8802

Contact Us

+1 254-987-8802

2025 Memory Lane

Harker Heights, TX 76548